I still have not received my order!
1) Are you located inside the US? If so, you should receive your order within 5 business days of the purchase date. If it's been longer then this, please check the tracking link emailed to you shortly after your order shipped.
2) Are you located outside the US? Worldwide shipments must pass through at least two customs offices, (ours and yours) and they can take quite some time. On average, we see global shipments arrive at their destination within 5-14 days from the order being placed. A small percentage of them seem to take about 30 days, and a very very rare amount can take several months.
If you are waiting on your overseas order, there is very little either of us can do to facilitate delivery as it is completely within the hands of customs agents. Be patient -- it will either show up at your place, or it will be returned to ours, where we will issue you a refund.
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Shipping, Tracking, & Estimated Arrival Times
- Would you undermark the cost of our order to South Korea to avoid customs duties?
- Will you mark my package as a gift so I can avoid customs problems and/or duties?
- Do you ship to Greece?
- Will I receive a tracking number for international shipments using first class?
- What is the difference between Priority & First Class mail?
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Serving sizes, storage conditions and expiration dates
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Checking Out, Payments, & Account Data
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Product Sourcing & Manufacturing
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Our Inventory
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Product Usage
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- Is it useful to use wine to achieve better assimilation with resveratrol supplements?
- Is it safe to store Atomic Iodine (nascent) in the refrigerator?
- Is it safe to give Atomic Iodine (nascent) to a 3-year-old child?
- What is the difference between Acetyl L-Carnitine (ALCAR) and L-Carnitine? Is one more effective than the other, or can a person take both?
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