I only received ONE of my packages? Did you forget to send me something?

We shipped your products out in separate packages to significantly save on your shipping costs.

Just because we mailed all of the packages on the same day does not mean that you will receive all packages at the same time. In fact, it would be unusual for you to receive all packages at once.

They will show up shortly if you are in the US. If the packages had to go through international customs, it may take longer...sometimes between 14 and 30 days.

This is the most common case, please check your initial receipt to verify. It will tell you how many packages are on their way. If you were only sent a SINGLE package, and we actually forgot to put something in it, then please submit a support request via support@purebulk.com.